Home / Compare / WattlePing vs ServiceM8
WattlePing vs ServiceM8: an honest comparison for Australian tradies
ServiceM8 charges by jobs per month. Paid plans have unlimited users. WattlePing has four team plans from $49 to $299 a month including GST, with every feature on every plan.
ServiceM8 is a job management app with Australian pricing in AUD, GST included. It prices by the number of jobs you do each month, with unlimited users on its paid plans. WattlePing prices by team size instead, and every plan includes the same features. This page sets out what we found on ServiceM8's own website, next to what WattlePing does today, so you can decide which fits your business.
WattlePing and ServiceM8, feature by feature
| Feature | WattlePing | ServiceM8 |
|---|---|---|
| Customers accept quotes online | Yes. Customers accept or decline from a link, with no login | Yes |
| Tax invoices with GST | Yes, with your ABN, and GST worked out for you | Yes |
| Card payments | Coming soon. Record cash and bank transfers for now | Yes. Fees from 1.19% + 30c to 1.89% + 30c, depending on the plan |
| Automatic quote and invoice follow-ups | Yes. Two quote check-ins and two invoice reminders, off until you switch them on | Not confirmed |
| Enquiry or booking form | Yes. A website form, plus lead emails from hipages, Airtasker and others become enquiries | Online bookings |
| Two-way texting with customers | Yes, with the Phone number add-on ($19 a month) | Yes, through the job card |
| Text-back for missed calls | Yes, with the Phone number add-on ($19 a month) | Not confirmed |
| Scheduling and assigning staff | Yes. Day and week views, with clash warnings | Yes |
| Job and safety checklists | Yes, set up for your trade, plus pre-start safety checks | Checklists on all plans. Electronic forms on Growing and above |
| Timesheets | Yes | Not confirmed |
| Purchase orders and stock | Yes. Stock on hand, reorder alerts and purchase orders | Not confirmed |
| Job costing | Yes. Profit and margin on every job | Not confirmed |
| Accounting sync | Coming soon (Xero and MYOB) | Xero, MYOB and QuickBooks Online |
| Phone app | A web app you add to your phone's home screen. No app store, and it needs a phone signal | iOS and Android apps |
| Free trial | 7 days, no card needed | 14 days (and a free plan) |
| Contract | Month to month. Cancel any time from the Billing page | Not confirmed |
"Coming soon" on WattlePing means the feature is built but not switched on yet, so you can't use it today.
Prices compared
ServiceM8
| Plan | Price | Includes | Tax |
|---|---|---|---|
| Free | $0 a month | 1 user, 30 jobs a month | Prices include GST |
| Starter | $29 a month | Unlimited users, 50 jobs a month | Prices include GST |
| Growing | $79 a month | Unlimited users, 150 jobs a month | Prices include GST |
| Premium | $149 a month | Unlimited users, 500 jobs a month | Prices include GST |
| Premium Plus | $349 a month | Unlimited users, 1,500 jobs a month (extra jobs 20c each) | Prices include GST |
Extra texts are 10c each on every ServiceM8 plan.
Optional extras listed on the pricing page include Office Agent Pro ($49 a month) and ServiceM8 Phone.
WattlePing
| Plan | Price | Users | Tax |
|---|---|---|---|
| Starter | $49 a month | Up to 2 users | Includes GST |
| Professional | $99 a month | Up to 6 users | Includes GST |
| Business | $199 a month | Up to 15 users | Includes GST |
| Premium | $299 a month | Up to 30 users | Includes GST |
Annual billing gives you two months free. The optional Phone number add-on is $19 a month, and Autopilot is $99 a month. Full pricing.
Who each one suits best
ServiceM8 may suit you better if you are
- Busy businesses that want native iPhone and Android apps
- Teams with many staff but a modest number of jobs, because paid plans have unlimited users
- Anyone who wants to start on a free plan with up to 30 jobs a month
WattlePing may suit you better if you are
- Small crews that do a lot of quotes and small jobs, because WattlePing doesn't count jobs
- Tradies who lose work to slow replies: the website form, lead email capture and missed-call text-back all land in one inbox
- Owners who want quotes and invoices chased for them without setting anything up beyond switching it on
Strengths and limitations
ServiceM8
Strengths
- Xero, MYOB and QuickBooks Online connections, and add-ons such as Office Agent Pro and ServiceM8 Phone
- Native apps for iOS and Android
- A free plan to start with
- Unlimited users on paid plans
Limitations
- Plans are capped by jobs per month, so a busy month can push you up a plan
- Some features, such as electronic forms, start on the Growing plan
WattlePing
Strengths
- Every WattlePing plan includes every feature, and the price is set by team size, not job count
- Lead emails from hipages, Airtasker and ServiceSeeking turn into enquiries automatically
- Quote chasing and invoice reminders built in
- Prices include GST, with no per-job charges
Limitations
- No native app-store app yet. WattlePing is a web app that needs a phone signal
- No free plan, and a shorter trial (7 days, compared with ServiceM8's 14)
- A much younger product with a smaller integration list
Switching from ServiceM8 to WattlePing
You can bring your customers and your price list across yourself in an afternoon, using CSV files. Here's how.
- Export your customers. In your current app, export your customer list as a CSV file. Most apps have this under Clients or Customers, then Export.
- Export your price list. Export your items, materials or services as a CSV file as well, if your app lets you.
- Start your WattlePing trial. Sign up, pick your trade, and your checklists and quick items are set up for you.
- Upload both files. Go to Customers, then Import, and Settings, then Price list, then Import. WattlePing reads the column headings and shows you what it added and what it skipped.
- Run both apps for a week. Finish the jobs already in progress in your old app, and start new quotes in WattlePing. Cancel the old app once nothing is left open.
What comes across, and what doesn't
- Customers need a name column and a phone column. Mobiles are picked ahead of landlines, and the address is built from street, suburb, state and postcode columns.
- Prices need an item name column and a price column. Items with the same name are updated, not doubled up.
- Up to 2,000 rows per file. Customers already in WattlePing (same phone number) are skipped.
- Jobs, quotes, invoices, notes, photos and payment history don't come across. Keep your old app's records, or export them, for your tax records.
Good to know. We haven't yet tested the importer with a real ServiceM8 export file. If a column isn't picked up, rename its heading to Name, Mobile, Email or Address and upload it again.
More detail on the switching page.
Questions about WattlePing and ServiceM8
Can I import my ServiceM8 data into WattlePing?
You can import your customers and your price list from CSV files exported from ServiceM8. Jobs, quotes, invoices and history don't come across. We haven't yet tested the importer with a real ServiceM8 export file. If a column isn't picked up, rename its heading to Name, Mobile, Email or Address and upload it again.
Is WattlePing cheaper than ServiceM8?
It depends on your team size and how you work. WattlePing plans are $49, $99, $199, $299 a month including GST, for up to 2, 6, 15, 30 users. Compare that with ServiceM8's prices in the table above, and check whether those include GST.
Does WattlePing have a phone app?
WattlePing is a web app. Your crew add it to their phone's home screen from the browser, and it opens like an app. There's no app-store download, and it needs a phone signal to load.
Can customers pay WattlePing invoices by card?
Not yet. Card payments through your own Stripe account are coming soon. For now you share your bank details on the invoice and record payments as they arrive.
How long is the free trial?
7 days from sign-up, with no card needed. You only add payment details when you choose a plan.
Can I use WattlePing and ServiceM8 at the same time while I switch?
Yes. Many people finish the jobs already open in their old app and start new quotes in WattlePing, then cancel the old app once nothing is left open.
Is WattlePing affiliated with ServiceM8?
No. ServiceM8 is a trademark of its owner. We wrote this comparison from ServiceM8's own website on 5 November 2026. If anything here is out of date, tell us and we'll fix it.
Sources
- ServiceM8 pricing (AU) (checked 5 November 2026)
WattlePing wrote this comparison. Competitor facts come from each company's own website on the date shown, and prices and features change. Anything marked "Not confirmed" wasn't stated clearly on their website. ServiceM8, Tradify, Jobber and Fergus are trademarks of their owners, and WattlePing isn't affiliated with any of them. Spotted something out of date? Tell us and we'll fix it.
More comparisons
Read more: how to choose quoting software · all WattlePing features · trades we set up for · pricing.